FAQs

Jameos Music Festival 2019

Tickets may be refunded according to the procedure described in our general conditions.

The name on a ticket may be changed up to 48 hoursbefore the event. In order to make a change, please contactinfo@centrosturisticos.com

Tickets can be bought in our web in this link or directly in Jameos del Agua if available. JMF is a highly demanded festival and sales are usually in advance.

The event starts at 21:00 and ends at 04:00

No, only people 18+ are allowed in. The organisation reserves the right to request the corresponding ID at the access control.

The Art, Culture and Tourism Centres are working to eliminate architectural barriers and adapt the venue for everyone to be able to have access to it. However, the centre is not yet considered appropriate for people with reduced mobility.

The event starts at 21:00 and ends at 04:00.

No, if you leave the facilities you cannot re-enter.

Up to 2.30 in the morning the latest.

There is only one bus transfer at 20:00 from the ARRECIFE BUS EXCHANGER (Next to the Cabildo of Lanzarote) toward JAMEOS DEL AGUA. Bus transfers will return once the festival has finished.

Depending on the availability of free spaces on the bus, transfers can be booked up to 48hrs before the event.

If available, you can purchase tickets at the selling point up to 3.45.

At the centre, we usually make local taxis aware of the event. However, we also have their phone number at the door if you wish to call a taxi yourself.

Yes, you can, by paying the ticket difference (whether general or in advance). If you haven’t bought it yet and there are still spots available, reservations of premium tickets must be done in La Casa Amarilla in Arrecife.

At the ticket counter there is a payment terminal, and drinks can be paid by card provided the internet works.

Sandwiches will be available for 4€.

The same applies to drinks, you must purchase the corresponding tickets at the setup counter previously.

There’s no cloakroom for security reasons. That is why we encourage you to not bring too many belongings.

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